Terms & Condition

    TERMS & CONDITIONS

    WELCOME TO OMAS MARTIAL ARTS SUPPLY (OMAS). OMAS PROVIDES SERVICES TO YOU SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS. THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL SALES OF OUR PRODUCTS. PLEASE READ CAREFULLY AND UNDERSTAND THESE TERMS AND CONDITIONS INCLUDE LIMITED WARRANTIES, DISCLAIMERS OF LIABILITY AND ARBITRATION PROVISIONS. KEEPING AND USING OUR PRODUCTS INDICATES YOUR AGREEMENT TO THESE TERMS AND CONDITIONS. IF YOU DO NOT WISH TO AGREE TO THESE TERMS, YOU HAVE 7 DAYS FROM THE DATE OF PURCHASE TO RETURN THE UNUSED PRODUCT.

    High Risk Activity
    Products sold through this website, OMAS's catalog sales or otherwise, include equipment and gear for the various martial arts, tae kwon do, karate, wushu, judo, etc. Participation in any of these activities should be considered a high-risk sports activity. Your participation in any of these activities is at your own risk. You agree to consult your personal physician before taking part in any of these high-risk activities. Please read and follow specific warnings and instructions on products and in product literature or inserts. Save these documents for reference.

    Martial Arts Weapons: WARNING
    Martial arts weapons sold under the weapons category of OMAS's website or catalog are intended for demonstration or display as a collection item only. Use and misuse of martial arts weapons involves serious risks such as, injuries, disability and even death. Weapons are sold only for training under expert supervision, demonstration of forms, collection or display. You are advised to inspect weapons before each use to ensure they are good proper condition. If any defect is detected, do not use the product. Do not use weapons for sparring or contact. Sales of certain products are governed by state, federal and international law. It is the buyers' responsibility to check all applicable law concerning use, ownership, legal age and possession of any product offered by OMAS By purchasing any item, the buyer warrants compliance with all state, federal and international law and that the buyer is legally able to purchase and sell items being purchased from OMAS' website or catalog. OMAS disclaims any and all liability related to improper, illegal, unintended use or modification of weapons sold through the OMAS website or catalog. The purchaser, user or participant assumes all risks of injury from any use. No weapons are sold to anyone under 18 years of age without parental consent. Some weapons may be prohibited in your area. Please check status before ordering.
    OMAS reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

    Use and misuse of products sold through our website, OMAS's catalog or otherwise, may involve serious risks including injury, disability and death. Purchasers, users and participants assume all risk of injury. OMAS cannot and will not be responsible for any misuse or unauthorized and improper use of products sold through our website, OMAS's catalog or otherwise.

    Assumption of Risk
    By buying our OMAS's products, you understand and agree that martial arts such as tae kwon do, wushu, judo, etc. and demonstrations are high risk activities and, to the extent permitted by law, YOU EXPRESSLY AND VOLUNTARILY ASSUME THE RISK OF DEATH OR OTHER PERSONAL INJURY SUSTAINED WHILE PARTICIPATING IN SUCH ACTIVITIES WHETHER OR NOT CAUSED BY THE NEGLIGENCE OR OTHER FAULT of OMAS including but not limited to equipment malfunction from whatever cause, or any other of OMAS . Additionally, you agree to indemnify, defend and hold OMAS harmless from any third party claims arising from such High Risk Activities or Martial Arts Weapons or any other OMAS product.

    Limited Replacement Warranty
    OMAS warrants its products to be free from defects in materials and workmanship for a period of 7 days from the date of purchase, provided they have not been misuse, neglected or subjected to obvious abuse. OMAS's sole liability is limited to repairing or replacing products that are returned prepaid to OMAS within this 7-day period, unless specific product literature specifies otherwise. Due to vendor requirements, books and videos cannot be refunded once the seal is broken. OMAS s warranty as to books and videos is limited to exchange for the same title if the book or tape proves defective. Please refer our Return and Exchange Policy for more information. Products sold are non-refundable.

    WARRANTY DISCLAIMER

    THE ABOVE STATED WARRANTIES ARE IN LIEU OF OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS AND LIABILITIES OF OMAS. OMAS NEITHER ASSUMES, NOR AUTHORISES ANY OTHER PERSON TO ASSUME FOR IT, ANYOTHER LIABILIY IN CONNECTION WITH SALE OF PRODUCTS FROM ITS WEBSITE, CATALOG OR OTHERWISE. THE ABOVE LIMITED WARRANTIES SHALL NOT APPLY TO ANY PRODUCT WHICH HAS BEEN SUBJECTED TO MISUSE, ALTERATION, ABUSE, ACCIDENT OR NEGLIGENCE. THE TERM "ORIGINAL PURCHASER" AS USED IN THIS WARRANTY MEANS THE PERSON TO WHOM THE PRODUCT IS ORIGINALLY SOLD AS SHOWN ON THE SALES INVOICE. THESE WARRANTIES SHALL APPLY ONLY WITHIN THE BOUNDARIES OF OMAS.

    Limitation of Liability
    As set forth above under the limited warranty provisions, OMAS's liability is limited to repair or replacement of its products which are returned to it prepaid in the specified period of time. In no event shall OMAS's liability exceed the value of the products sold. OMAS shall not be liable for any special or consequential damages that result from the use of any product sold through our website or through our catalog or other wise. Applicable law may not allow the limitation or exclusion of liability of special or consequential damages so the above limitation or exclusion may not apply to your purchase, but it is intended to be the maximum limitation as permitted by law.

    General Disclaimer
    Product descriptions, pricing, typographic and photographic errors are unintentional and subject to correction. We regret, but are not liable for such errors. OMAS reserves the right to reject any orders placed for a product listed at an incorrect price. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order) If you come across any error in this website or catalog, please inform us. We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Omas purchase you may return it with your invoice to our Omas store or by mail. Please refer to our Shipping & Return Policy.

    Copyright
    All content included in this website, such as text, logos, images, graphics, etc. is the property of Omas or its content suppliers and is protected by Malaysian and international copyright laws. Users of this web-site may not copy, distribute, publish or commercially exploit the content in this web-site, or use this web-site for any other purposes. The compilation of all content in this web-site is the exclusive property of OMAS and protected by Malaysian and international copyright laws.

    This web-site can only be used for lawful purposes, and in a manner which does not violate the rights of, or restrict, or inhibit the use of this web-site by any third party. Such restriction or inhibition includes, without limitation, conduct which is lawful, or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or of defamatory, racially or ethnically objectionable material of any kind or disruption of normal flow of dialogue within this web-site.

    Trademarks
    OMAS, www.omas.com..... And other marks and logo indicated in this web-site are registered trademarks of ORIENTAL WORLD MARTIAL ARTS SUPPLY. Other OMAS graphics, page headers, logos, button icons, etc. are trademarks or trade dress of OMAS. OMAS trademarks and trade dress may not be used in connection with any product or service that is not OMAS, in any manner or form that is likely to cause confusion among customers, or in any manner that disparages or discredits OMAS. All other trademarks not owned by OMAS that appear in this web-site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by OMAS.

    License And Site Access
    OMAS grants you a limited license to access and make personal use of its site and not to download ( other than page caching ) or modify it, or any portion of it, except with express written consent of OMAS. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, copied, sold, duplicated, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of OMAS. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of OMAS without express written consent. You may not use any meta tags or any other "hidden text" utilizing OMAS's name or trademarks without the express written consent of OMAS. Any unauthorized use terminates the permission or license granted by OMAS. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of OMAS so long as the link does not portray OMAS, or their products or services in a false, misleading , derogatory, or otherwise offensive matter. You may not use any Omas logo or other proprietary graphic or trademark as part of the link without express written permission.

    Risk Of Loss
    All items purchased from OMAS are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

    Pricing
    Except where noted otherwise, the price stipulated for the products in OMAS web-site represents the full retail price listed on the product in our web-site, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set.

    With respect to items sold by OMAS, we cannot confirm the price of an item until you order. However, we do NOT charge your credit card until after your order has entered the shipping process. Despite our best efforts, a small number of items in our catalog may be mispriced. If we do come across any mispricing, we will do one of the following:

    • If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
    • If an item's correct price is higher than our stated price, we will, at our own discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

    Please take note that this policy applies only to products sold by OMAS will not apply to your purchases from third-party re-seller using OMAS brand. Payments are charged at the time you place your order, and third-party sellers may follow different policies in the event of a mispriced item.

    Site Policies, Modification, And Severability
    Please review our other policies, such as our pricing policy, posted in this site. These policies also govern your visit to OMAS. We reserve the right to make changes to our site, policies, and these Conditions of use at any time. If any of these conditions should be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

    Cancellation of Order
    We will inform and advise our customers accordingly should the order be unable to be fulfilled due to unavailability of stock.

    We will not entertain any cancellations once the order is confirmed and submitted by the customer.

    Confirmation Of Orders
    The receipt of an e-mail order confirmation does not constitute the acceptance of an order. Prior to the acceptance of an order, verification of information may be required.

    Feedback
    We welcome any feedback. Should you feel dissatisfied with any of our services or goods, please contact us at Tel: 012-4239143 or 013-4389143, e-mail:This email address is being protected from spambots. You need JavaScript enabled to view it.

    Local shipping
    Online orders made after 3.30pm will be processed on the next working day.

    Please allow 3 working days (Monday to Friday, Not including public holidays) for deliveries of your goods, following payment processing authorization and verification.

    If you wish to make any changes to the order placed on line, please contact Customer Care at Tel:012-4239143 or 013-4389143 or E-mail:This email address is being protected from spambots. You need JavaScript enabled to view it. .Please take note that every order is process immediately and may not be possible to make changes.

    We use SKYNET COURIER, Pos Laju and local Parcel as our local Shipping Centre for delivery of our goods within Malaysia.

    Returns of merchandise are accepted for exchange or refunds within7 days of purchase. You may return new merchandise suitable for resale and does not include merchandise that has been used, altered, washed or damaged. Please attached along the original receipt with your merchandise.

    • Merchandise that is not suitable for return are:
    • Merchandise without an original receipt
    • Merchandise that has been damaged
    • Merchandise that has been altered
    • Merchandise that has been used
    • Merchandise that has been washed
    • Merchandise that is discontinued
    • Customized merchandise
    • Protective gear that is packed too tightly or with straps wrapped around it, that altered the shape and surface of the merchandise

    Refund of merchandise does not include the price of shipping and handling charges charged on your order.

    For any further enquiries, please contact our us at Tel: 012-4239143 or 013-4389143 or E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

    International Shipping and Return Policies
    International customers will be responsible for all tax charges, which may vary from country to country

    You may also be subject to a surcharge by the courier for handling of your order through customs and or for addresses outside of their standard delivery area. We have no control over these charges and they are not included in our Product or Shipping and Handling charges.

    Orders made after 12pm will be processed on the next working day.

    Orders that have already been shipped from our warehouse cannot be canceled.

    Delivery time of goods varies for every country, please contact us for delivery time of your goods.

    We cannot accommodate requests for credit on orders that have been refused by the recipient or are undeliverable because of an incorrect international address.

    For any further enquiries, please contact us at Tel:012-4239143 or 013-4389143 or E-mail:This email address is being protected from spambots. You need JavaScript enabled to view it.

    Privacy & Refund Policies

    1. Shipping Policy

    Ships Time
    Orders received will be processed and delivered to your door step within 3 – 5 working days via Poslaju.

    Shipping Coverage
    Orders are shipped within Malaysia only. We do not ship to P.O. Box address.

    Shipping Cost
    If your order totals more than RM100, you’ll receive free shipping in Malaysia. The cost for expedited shipping is calculated and displayed on the Checkout page before you complete your order.

     

    2. Refund Policy

    Unless otherwise specified for particular products, we shall refund you your payment if you decide to cancel your orders within twenty four (24) hours after your order has been confirmed and prior to shipment except for the transaction fees charged which is non-refundable. Once your order has been shipped, refund is not allowed.

     

    3. Return Policy

    We offer a 30-day money back guarantee (from received date) for defective products. Email your intent for a product return to This email address is being protected from spambots. You need JavaScript enabled to view it.. Once we’ve confirmed the defect and approved your return request, please ship the product(s) back to us on your own cost and we’ll deliver you the replacement product(s) within 10 – 15 working days.

    To return your products, please send the whole product(s) back with its original packaging to: Oriental World Martial Arts Supply (OMAS)

     

    4. Privacy Policy

    We are committed to protect your privacy. We does not sell, share or trade customer’s personal information collected online with third parties. Please read the Statement of Privacy to be more aware about our policy on collecting, using and disclosing any information.

    Uses of Information
    You agree that the personal information we collect from you will be used and or shared within our corporate group and to third parties for one of the following purposes:

    • To deliver products that you purchase from our website.
    • To inform and update you on the delivery of the product and for customer support purposes;
    • To provide you with relevant product information;
    • To process your orders and to provide you with the services and information offered through our website and which you may request;
    • To allow us to administer your registered account with us;
    • To conform to legal requirements or comply with legal process;
    • To verify and carry out financial transactions in relation to payments you may make online. For example, payments that you make through our website will be processed by eGHL (www.e-ghl.com).

    The personal information we collect may include your:

    • Name
    • Telephone Number
    • Mobile Number
    • Delivery Address
    • Billing Address
    • Email Address

    Information Security
    We employ certain security measures, such as encryption where appropriate. We also take appropriate steps to ensure that your information is treated securely.

    Changes to the Privacy Policy
    We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website. You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.

    Complaints about breaches of privacy
    If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us.

    We Accept

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